Privacy Policy

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TVfast ("we", "our", or "us") is committed to protecting your privacy. This policy explains what personal data we collect, how we use it, and your rights as a UK consumer under UK GDPR and the Data Protection Act 2018.

1. Information We Collect

• Name and contact details (e.g. WhatsApp number)
• Payment information (processed securely via third-party providers)
• Device and connection information (IP address, device type)
• Usage data (connection times, channels accessed)

2. How We Use Your Information

• Provide and manage your IPTV subscription
• Send account and billing updates
• Respond to support requests
• Improve our service and troubleshoot technical issues
• Comply with legal obligations under UK law

3. Data Sharing

We do not sell or rent your personal data to third parties. We may share data with trusted payment processors bound by confidentiality agreements, or when required by UK law.

4. Data Retention

We retain your data while your subscription is active and for a reasonable period thereafter. You may request deletion at any time.

5. Your Rights (UK GDPR)

You have the right to access, rectify, erase, restrict processing, and port your personal data. Contact us via WhatsApp to exercise these rights.

6. Cookies

Our website may use essential cookies to improve user experience. You can disable cookies via your browser settings at any time.

7. Changes

We may update this policy from time to time. The latest version will always be available on this page.